Our return policy lasts 14 days from the date of delivery. If 14 days have passed, we unfortunately cannot offer a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused<\/strong>, unworn<\/strong>, and in its original condition and packaging.<\/strong><\/p>\n\n\n\n Eligible items for return:<\/strong><\/p>\n\n\n\n Non-returnable items:<\/strong><\/mark><\/p>\n\n\n\n *Please note:<\/strong>\u00a0Returns are accepted\u00a0only within EU countries<\/strong>. Customers outside the EU are not eligible for product returns at this time.<\/p>\n\n\n\n To complete your return, we require proof of purchase (e.g. order confirmation email or receipt).<\/p>\n\n\n\n Once we receive and inspect your return, we will email you to confirm approval. Refunds will be issued to your original payment method within 7-14 business days<\/strong>.<\/p>\n\n\n\n If you haven\u2019t received your refund after this time, please:<\/p>\n\n\n\n Sale items<\/b><\/p>\n\n\n\n Only regular priced items may be refunded. Sale items cannot be refunded.<\/strong><\/p>\n\n\n\n We only replace items if they are defective or damaged<\/strong>. If you need to exchange it for the same item, send us an email at studio@alabotnarescu.art<\/a> and send your item to: Kirchplatz 3, 88175 Scheidegg.<\/p>\n\n\n\n\n
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Proof of purchase<\/h2><\/p>\n\n\n\n
Refunds<\/h2><\/p>\n\n\n\n
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Exchanges<\/h2><\/p>\n\n\n\n
Shipping returns<\/h2><\/p>\n\n\n\n